Chase Garbarino is the Co-Founder and CEO of HqO.
“The Great Resignation” and the “Future of the Office” are two of the hottest topics for executives this year. Not only are they top of mind, but they’re moreover interconnected. The fundamental questions well-nigh where, how, when and why people work are everywhere. They are plane increasingly prominent for those who have been burned out by Covid-19-induced overtime, which has caused many to cry foul at employers pulling them when into pre-pandemic full-time workplace schedules.
In turn, employers are scrambling to icon out fair, flexible and reasonable paths forward. Although a lot is still uncertain, one thing is voluminously clear: The pre-Covid-19 office, including the traditional Monday through Friday, 9-to-5 workweek, no longer exists.
Introducing The Consumer-Focused Workplace
One thing matters most moving forward: providing employees with the opportunity to produce and contribute their weightier work through versatile tools and environments.
This ways that employers need to closely assess their businesses as they relate to their staff and determine how to meet modern demands. They now must create increasingly flexible workplaces and policies that don’t exacerbate a potential chasm among remote, hybrid and in-office employees. This is quite a task, and I empathize with people on both sides of the equation. However, employers have a unique opportunity to underpass this divide by focusing on the workplace experiences they are providing their employees.
My company, HqO, created a commercial real manor consumer wits platform, so as experts of valuable workplace experiences, we lean heavily into an office-first model that maintains a upper stratum of flexibility for all employees. This ways we don’t reserve the nomination of flexibility for upper management while ordering the rest of our employees when to the office. Instead, we requite everyone a stratum of flexibility that weightier serves the merchantry and supports our team. This brings us closer to parity and true flexibility. And, to requite our staff the weightier of both worlds, we focus on the physical workplace wits to provide the benefits, suavities and services that employees really superintendency about.
Hospitality: The Key To Largest Experiences
The journey toward a largest employee wits is filled with unvarying learning and a willingness to adapt. We can all learn how to offer a largest employee experience, and, as many have once done, we take a page from the retail and hospitality industries. Truthfully, it makes no sense to have employees come when to the office just to sit at their desks and connect with off-site peers via Zoom. This is a terrible workplace experience, and unfortunately, one that happens all too often. The office should be well-nigh the collaboration, creativity and productivity that only in-person interactions can offer.
Hospitality businesses treasure their guests, and you can aim to hold your visitor to the same standard. This way, you can ensure employees are unchangingly eager to come together and enjoy the perks of the workplace. Creating experiences that are just as enjoyable as they are meaningful keeps everyone engaged and satisfied. For the employer, they can vamp and retain top talent. For employees, they can receive the same (and, in many cases, more) conveniences and delights at the office that are misogynist to them at home. Additionally, an on-site culture that promotes socialization, collaboration and engagement moreover demonstrates that employers are urgently listening to their employees.
A Modern Look And Feel
At the most vital level, the modern workplace looks a little different. Not only does it require plenty of space for collaboration (think of flexible office space and coworking environments) and unscratched social distancing, but it moreover needs to incorporate an wide technology stack that complements the office’s physical design. Employers can moreover consider leveraging space from property teams that are willing to invest in their towers polity in the same ways they want to invest in their employees.
Tenant experiences can moreover succeed many things. For example, you could partner with local retailers to offer much-needed convenience services, diverse supplies and instillation options and contactless dining. You could host physical and digital events that connect your team to establish a sense of esprit and friendliness for those looking to get increasingly out of the workplace. Consider asking for thoughtful feedback on the spaces and experiences that you offer to help inform future investments, too.
Of course, not all employers will have the worthiness to influence large-scale strategies for an unshortened building. However, they can still think outside of the box to support their employees and create a largest workplace experience.
Experiences Drive The Future
By not leaning into hours worked and by focusing instead on workplace experiences that modernize output and work quality, employers can find themselves on the right side of history. We all must transmute to the ways people want to live and work. Whether an employee wants to go to a soccer game, take a matriculation during their lunch unravel or waif off their dry cleaning between meetings, every wits has merit. Being unshut and responsive to these needs can lend to enhanced productivity, well-being and trust in your employer brand.
Spaces and experiences that are positive, engaging and enjoyable are the future of work. As best-selling tragedian Joseph Pine said at one of our recent visitor conferences, “In the Wits Economy, experiences are what people want.”